Privacy Policy

Effective date: September 22, 2025
Company: The Produce Distribution Center Inc.
Address: 131 Terminal Ct #66, South San Francisco, CA 94080, USA
Email: [email protected] · Phone: +1 (650) 826-1847

We respect your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. This site is intended for business customers in the United States.

1) Information We Collect

Identifiers: name, email, phone, company, job title, address, city/area.

Commercial info: product interests (e.g., potatoes, onions, garlic), quantities, quotes, orders, delivery preferences.

Internet/technical data: IP address, device/browser, pages viewed, referral/UTM data, time on page.

Communications: messages you send via forms, email, or WhatsApp.

Optional: language preference (English/Spanish/Portuguese).

Cookies/trackers: essential site cookies; optional analytics/advertising tags (e.g., GA4, Meta Pixel) if enabled.

We do not intentionally collect sensitive personal information.

2) How We Use Information

- Provide quotes, availability lists, and customer service.

- Plan routes and deliveries (Mon–Sat) and manage accounts.

- Improve our website, content, and operations.

- Send operational messages and (with your consent where required) marketing updates.

- Detect, prevent, and address security or fraud.

3) Cookies & Tracking

We use:

Essential cookies (required for basic functionality).

Analytics (e.g., Google Analytics 4) to understand site usage.

Advertising/retargeting (e.g., Meta Pixel) to measure campaigns.
You can control cookies via your browser settings or your “Cookie Preferences” link (if available).

4) How We Share Information

We do not sell your personal information. We may share with:

Service providers/contractors (hosting, analytics, CRM, marketing tools, payment/ invoicing).

Logistics partners (for delivery coordination).

Legal/Compliance when required by law or to protect our rights.
If we ever “sell” or “share” personal information for cross-context behavioral advertising, we will provide a “Do Not Sell or Share My Personal Information” link and honor opt-out requests.

5) Data Retention

We retain information for as long as needed for the purposes above, to comply with legal obligations, resolve disputes, and enforce agreements. We regularly review and securely delete data that is no longer needed.

6) Security

We use reasonable technical and organizational measures to protect information. However, no method of transmission or storage is 100% secure.

7) Your Choices

Marketing: you can unsubscribe from marketing emails at any time.

Cookies: manage via browser or site preferences.

Contact us to update or delete your contact details where applicable.

8) California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to know/access, correct, delete, and opt-out of sale/share of personal information, and the right to non-discrimination.
How to submit a request: email [email protected] or call +1 (650) 826-1847 with “California Privacy Request.” We will verify your identity and respond within statutory timeframes. You may use an authorized agent with proper documentation.

Notice at Collection (categories we collect): identifiers; commercial info; internet/technical data; communications; limited geolocation (city/area); inferences (e.g., product interest). Purposes: quoting, customer service, delivery planning, analytics, security, advertising (if enabled). Retention: see Section 5.

9) Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect their data.

10) International Users

We are US-based. If you access the site from outside the US, you consent to processing in the United States.

11) Changes to This Policy

We may update this Policy from time to time. Material changes will be posted on this page with a new effective date.

12) Contact Us